{"@context":"https://w3id.org/openbadges/v2","id":"https://milestone.campuslabs.com/api/v20/badge/240569706/","uid":"240569706","name":"Bilingual Customer Service Skills","description":"Earners of this badge will have a formal understanding of effective bilingual customer service practices, which includes, but is not limited to, professionalism/ conventional behaviors of the workplace, as well as customer service etiquette for in-person, telephone, and email communication.\n\nBadge costs can be paid through your tuition. Tuition may be covered by Financial Aid if you are eligible and earn the badge as part of a larger technical diploma or associate degree program.","type":"BadgeClass","image":"https://milestone.campuslabs.com/milestone/media/badge_image_uploads/2024/06/06/business-bilingual-customer-service-skills-badge-600x600-hdr.png","criteria":{"id":"https://milestone.campuslabs.com/org/456995116/badge/240569706","narrative":":multi: Completion of OFTECH-183- Bilingual Customer Service Skills -- A 3-credit college-level course.\n\nBadges are issued to those who complete these courses with a letter grade of C or better.. "},"issuer":"https://milestone.campuslabs.com/api/v20/issuer/456995116/","endorsement":["https://milestone.campuslabs.com/api/v20/endorsement/918615177/","https://milestone.campuslabs.com/api/v20/endorsement/346918378/"],"tags":["Effective Communication Skills in both languages (English & Spanish)","Effective Customer Service","Interpersonal Skills","professionalism"]}