Badge Overview

Customer Service Skills  Customer Service Skills

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Customer Service Skills

Customer Service Skills

Issued by Milwaukee Area Technical College

Badge Description

The earner of this badge will be proficient in the principles, theory, and hands-on activities as related to customer service, which includes providing effective customer satisfaction in any business organization domestic or international. Skills learned include effective listening, oral and written communication, analytical and problem solving skills and teamwork.

Badge costs can be paid through your tuition. Tuition may be covered by Financial Aid if you are eligible and earn the badge as part of a larger technical diploma or associate degree program.

Skills Analytical & Problem-Solving Skills Effective Communication Effective Customer Service Interpersonal Skills professionalism

Badge Criteria

Successful completion of OFTECH-182--Customer Service Skills

A 3-credit, college-level course. Badges are issued to those who complete these courses with a letter grade of C or better.

Aligned Outcomes

  • No aligned outcomes.