Badge Overview

Bilingual Customer Service Skills  Bilingual Customer Service Skills

Published Public {} Badge Class Data

Bilingual Customer Service Skills

Bilingual Customer Service Skills

Issued by Milwaukee Area Technical College

Badge Description

Earners of this badge will have a formal understanding of effective bilingual customer service practices, which includes, but is not limited to, professionalism/ conventional behaviors of the workplace, as well as customer service etiquette for in-person, telephone, and email communication.

Badge costs can be paid through your tuition. Tuition may be covered by Financial Aid if you are eligible and earn the badge as part of a larger technical diploma or associate degree program.

Skills Effective Communication Skills in both languages (English & Spanish) Effective Customer Service Interpersonal Skills professionalism

Badge Criteria

Completion of OFTECH-183-- Bilingual Customer Service Skills

A 3-credit college-level course. Badges are issued to those who complete these courses with a letter grade of C or better.

Aligned Outcomes

  • No aligned outcomes.